User pilot is a digital adoption platform that connects enterprises with people who want to adopt the latest technologies.
– It is designed for programers and non-tech workers.
– It provides corporate experts with users they can coach through their adoption experience.
– User pilot will provide selection, evaluation, instruction and support during the process of adopting technology in your corporation or business.
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COMPANY STRENGTHS:
– Access to a pool of qualified users, who are distributed geographically and by industry.
– This can be a major challenge for large corporations that are managing this process internally.
– These users can even provide useful information about their current technology connexions or about their use of the same technologies in their personal activities.
Walkme
– Users will be able to share their information and experience with other users, who in turn will help them to achieve adoption goals.
– Users will be able to discuss their experience and the way they are using technology. This will allow them to create a community of support, where they can find answers to their questions and where they can share advice.
– Walkme is designed for all: non-tech users who prefer not have access to IT technical knowledge, as well as tech users who often feel isolated from other people.
Users are the core resource of the service, which makes up its unique value proposition. They provide corporate experts with people capable of successfully moving forward their adoption process. Walkme and User pilot are complementary, since Walkme is more focused on the tech side, while User pilot is more focused on the non-tech side.
– Walkme is a SaaS tool for IT experts and it has all the functionalities needed to create a process of digital adoption. These include: Coaching, assignment of tasks with follow up, monitoring of their status, tracking of their adoption and dissemination of knowledge.
– Walkme shares the same target market as User pilot.
COMPANY STRENGTHS:
– Corporate experts will be able to receive information directly from end users or will be able to choose users in accordance with specific criteria.
– Corporate users will be able to evaluate the user’s information in real time, so that they can know how their users are progressing, how much time it takes them to reach their goals and whether they have the required expertise.
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Users who are not having any technical experience will have access to the most advanced technology available on the market in all its functions.
– Walkme is an excellent tool for all those who uses digital technologies in daily life and who face challenges in adopting these technologies: employees of small and medium enterprises (SMEs), freelancers, students and others.
– Walkme is a tool for the development of digital adoption processes, which will help SMEs to create and maintain their own digital adoption processes.
– Walkme can be used by large corporations and enterprises; many companies outsource this process now and the use of Walkme will facilitate it.
User pilot vs Walkme: A comparison
Users are the core resource of User pilot vs Walkme. However, both tools provide different features to their users. User pilot is a tool that can be used by non-tech users and employees of any employer interested in digital adoption. The way in which employees can be evaluated (automated testing) is different for each kind of company.
Usually, it requires the creation of an online community, where it is possible to define how the process will work and how to solve problems related to implementing technology in the organization. Walkme on the other hand is a software designed for big corporations: IT experts, project managers and managers responsible for development projects. In this case, it is necessary to create a long-term adoption process in which users interact with each other. The process involves not only the exchange of knowledge, but also the daily work of the users with technology.
challenges as they move towards adoption.
Final verdict
The tools are different, since they have a different target audience. User pilot is used by non-tech users who want help in adopting technology, while Walkme is used by IT experts responsible for the implementation of technology and those responsible for projects using technology.
However, despite the different approaches of these tools, they may be complementary and their uses can overlap. For example, it may be possible to use Walkme for coaching and User pilot for testing users’ knowledge or to use Walkme for training users on a certain type of software and then recommend them to a user from the User pilot’s network who has already adopted this software.
